Your tool, with a copilot built in.
We work with equipment makers to bring Ensign 14 to their tools. Your customers get training, answers and troubleshooting from your own documentation, on the tool itself.
Tested on real equipment data.
Answers from your manuals, at the tool.
Operators ask in plain language and get a short answer with the page it came from. No searching through PDFs, no waiting on a service call.
Try a question.
The chips are examples. Answers come from the maker’s own documents.
What your customers can do with it.
One copilot, many jobs. Each one draws on documentation you already have.
Train new operators
Guided walkthroughs of the tool, from first power up to routine maintenance, at the operator’s pace.
Answer the common questions
The questions your support team hears every week, answered instantly and consistently, with sources.
Check and tune recipes
Look up recommended recipes, compare settings with the reference, and flag values that look off.
Troubleshoot faults
Fault codes explained, likely causes ranked, and a checklist for the technician.
Commissioning checklists
Step by step install and acceptance checks, with sign off recorded as each one is done.
Many languages
Answers in the operator’s language, from one set of source documents.
Prepare field service
Before a visit, your engineer sees the tool’s recent behavior and arrives with the right parts.
Parts and consumables
Usage and wear tracked against the schedule, so replacements are planned, not rushed.
Safety reminders
Lockout and handling steps shown at the moment they matter.
Demos and evaluations
A working copilot to show prospects what owning your tool is like.
Built from your own documents.
Manuals, troubleshooting guides, recipe notes, service bulletins. We index them and keep every answer tied to its source.
Your documents stay yours. They are used for your tools and no one else’s.
Reference recipes
| Recipe | Setting | Range |
|---|---|---|
| Standard clean | Beam 600 V | 550 to 650 |
| Soft clean | Beam 450 V | 400 to 500 |
| Extended run | Gas 22 sccm | 21 to 23 |
Start small. Go as far as you like.
You choose how deep the integration goes, and it can grow with your product line.
- 01
Knowledge
Training, answers and recipes from your documents. No connection to the tool needed.
- 02
Live tool
Adds the tool’s own signals, so the copilot can spot trouble early and guide the fix.
- 03
Fleet insight
Optional. With customer consent, learn from how your tools perform across sites.
Embedded
Runs inside your tool’s own interface.
Co-branded
Carries your name and look.
On premises or AWS
Your customers choose where it runs.
Customer data stays theirs
Never mixed across customers.
Let us show you on your tool.
Send us a manual and we will show what your customers would see.